Privacy Policy

Effective 7 November 2026

This policy explains what the iPhone app TV Remote: Universal TV (“the app”) does with information. The app is made by Ironlab Yazilim Ticaret Ltd Sti (“we”, “us”). If you have a question, write to support@ironlab.io.

1. Information that stays on your iPhone

To control your TVs, the app saves on your iPhone:

• the TVs you added: the name you see, brand platform, model, the TV’s address on your home network and, for turning it on, its network hardware (MAC) address;
• pairing keys that some TVs give the app after you allow it on the TV screen. They are kept in the iOS Keychain, encrypted by iOS, and never leave your iPhone except to talk to that TV;
• your settings, such as the remote layout, haptics and button order.

We can’t see any of this. Removing a TV in the app deletes its pairing keys. Deleting the app deletes the TV list and settings; iOS may keep Keychain items after an app is deleted, so remove your TVs in the app first if you want the pairing keys gone too.

2. Your local network and your TV

When you allow Local Network access, the app looks for TVs and streaming devices on the Wi-Fi your iPhone is on, and then connects only to the TV you pick. It talks to the TV directly, using the TV’s own remote-control interface. The TV and its maker may record the connection under their own privacy policies; we have no access to that.

You can turn Local Network access off at any time in iOS Settings › Privacy & Security › Local Network.

3. Voice commands

The microphone is used only while the voice screen is open and listening. What you say takes one of two paths:

• Your TV’s own assistant. On TVs that accept it (for example Android TV and Google TV), the sound goes over your Wi-Fi to the TV, and the TV’s assistant handles it under its maker’s terms.
• Apple speech recognition. Otherwise iOS turns your speech into text. To do this, Apple may send the audio to its servers; Apple’s privacy policy covers that. The app then reads the text on your iPhone to find a command (such as “volume down” or “open an app”), types it into a text field open on your TV, or searches for it in the YouTube app on your TV (the search then happens on YouTube, under Google’s terms).

We don’t receive, store or analyze your voice or the text. You can turn the microphone and speech recognition off in iOS Settings › Privacy & Security.

4. Purchases and subscriptions

Apple handles payment; we never see your payment details or your Apple Account. To check whether your subscription is active, the app uses RevenueCat, Inc. (USA) as our service provider. RevenueCat receives:

• the App Store transaction information for your purchase (product, purchase and renewal dates, price, currency, country of the App Store);
• a random identifier that the app creates when it is installed, so RevenueCat can match purchases to the app on your devices;
• basic technical information such as app version, iOS version, device model and language, and the IP address that reaches its servers.

RevenueCat processes this data on our behalf, on servers in the United States, under its privacy policy and data processing terms. We use it to give you Premium, to restore purchases, and to see totals such as how many trials turn into subscriptions. Outside the European Union, the European Economic Area, the United Kingdom and Switzerland, the app also gives RevenueCat a few facts about the install so we can see which campaigns bring paying users: when the app was first opened and its version, the App Store country, Apple’s app transaction id, the type of the first TV you connected (for example “Roku”) and where the purchase screen first appeared. None of this is linked to your identity.

5. Measuring our ads

We advertise the app with Apple Ads and Google Ads. To see which of our own campaigns work, the app measures installs and purchases as described below, only outside the European Union, the European Economic Area, the United Kingdom and Switzerland. In those regions it does none of this.

• Apple Ads. If you installed the app from an Apple Ads ad, the app asks Apple’s AdServices framework for an attribution token and sends it to Apple (directly and through RevenueCat) to learn the campaign, ad group and keyword. The answer is stored with the purchase records described above.
• Google Ads. The app uses Google Analytics for Firebase, from Google LLC (USA). It sends Google a random app instance id, events such as “app opened for the first time”, “TV connected”, “purchase screen shown” and the App Store purchase or free trial, plus device model, iOS version, language and the country or region that Google derives from the IP address (Google doesn’t keep the IP address). RevenueCat also tells Google Analytics when a trial turns into a subscription or renews. Google uses this to report and model our ad conversions, under the Google Privacy Policy and the Firebase data processing terms.
• SKAdNetwork. Apple’s privacy-preserving system can tell ad networks, without identifying you, that an ad led to an install.

Tracking permission. When the app first opens, iOS asks whether the app may track you. If you allow it, the app shares the advertising identifier (IDFA) with Google (through Google Analytics for Firebase) and with RevenueCat, so our ads can be matched to installs and purchases more precisely, and Google may use it for ad personalization. If you don’t allow it, the IDFA isn’t available to the app and the measurement above works without it, through SKAdNetwork, Google’s on-device measurement and statistical modelling. You can change your answer at any time in iOS Settings › Privacy & Security › Tracking. The app doesn’t use the identifier for vendors for ads, and the app itself shows no ads.

6. What we don’t do

• No ads in the app. No advertising identifier (IDFA) and no tracking across apps or websites unless you allow it when iOS asks.
• No precise location, contacts, photos or files.
• We don’t sell or rent personal information, and we don’t share it for others’ advertising.

7. Support email

If you write to us, we receive your email address and what you send, and use them only to answer you. We delete support emails within 24 months.

8. How long data is kept

Data on your iPhone stays until you remove it or delete the app. RevenueCat keeps purchase records while you use the app and afterwards as long as needed for accounting, tax and legal duties. Google Analytics keeps event data for 14 months. You can ask us to delete your data sooner (see below).

9. Your choices and rights

You can manage or cancel your subscription in iOS Settings › [your name] › Subscriptions, and turn off Local Network, Microphone and Speech Recognition access in iOS Settings. Depending on where you live (for example under the GDPR, the UK GDPR, Türkiye’s KVKK or California law), you can ask us for access to, correction of, or deletion of your personal information, object to its use, or complain to your data protection authority. Write to support@ironlab.io. Because we don’t know who you are, please include the Order ID from Apple’s receipt email for your subscription so we can find the matching record.

Where the GDPR or the UK GDPR applies, we use purchase data to provide the subscription you bought (contract), and to understand our sales and keep our records (legitimate interests and legal duties).

10. Children

The app isn’t directed to children under 13, and we don’t knowingly collect personal information from children.

11. Security

Pairing keys are kept in the iOS Keychain and are only readable on your iPhone after it has been unlocked. The app uses encrypted connections wherever your TV supports them.

12. Changes

If we change this policy, we’ll update this page and the date above. If the app starts collecting new kinds of information, we’ll say so here before the update that does it.

13. Contact

Ironlab Yazilim Ticaret Ltd Sti · support@ironlab.io